Payment and Protection
Secure Payment Methods
- We process payments securely using:
- Shopify Payments
- PayPal (No PayPal account required for credit card payments.)
- Interac Email Money Transfer: A fast, convenient, and secure payment method. Contact us to arrange this option.
Price Match Guarantee
- We will match a lower price from a Canadian retailer (excluding Garmin products) if:
- Proof of the lower price is emailed to racktrendzcanada@gmail.com.
- The retailer has the product in stock.
- The price is not from a clearance or demo sale, or a closing-out sale.
Minimum Advertised Price (MAP)
- Some brands have a Minimum Advertised Price (MAP), which is a policy set for all retailers. Under Canadian law, we cannot advertise a product’s price below the vendor’s MAP.
- Occasionally, brands allow retailers to sell a product below MAP for a specified time period. During these occasions, we strive to lower our prices to ensure you get the fairest deal.
A Note About Pricing Errors
- If an item is listed at an incorrect price due to an error, we reserve the right, at our sole discretion, to reject or cancel orders placed for that item.
- Depending on the circumstances, we will either contact you for instructions about your order or cancel the order and notify you of the cancellation.
Privacy and Data Protection
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Your Privacy Matters:
- We do not collect or store any credit card information.
- We only share personal information when required by law or for shipping purposes.
- Personal information includes identifiable individual details, but not publicly available business information such as names, addresses, or contact numbers.
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Commitment to Security:
- We value your privacy and do everything possible to protect your information.
- We will not share, sell, or disclose your personal information except as obligated by law.
NOTE:
- We intend to do business with our customers in good faith. Customers must not make any assumptions about our policies and should contact us prior to placing an online order to clarify or get more information about any policy.